SurplusByDesign was started in 2007 with a commitment to providing the ultimate value to customers in consumer electronics!
We work hard to offer low prices, high-quality products, and outstanding customer service.
We have a team of dedicated people who do everything from sourcing, testing, listing, and shipping product, as well as answering customer inquiries.
We gather our inventory from retailers all over the country! We do not drop ship items from China!
Each unit is cleaned and photographed in our facility. We do not use stock photographs for auctions (on our eBay sales channel) unless the unit is sealed. For auctions, every picture that you see is of the exact item that you are bidding on! Items on Surplus or eBay, where you see a quantity listing or a fixed price, the images are a stock photo of one of the units for sale, but may not be of the exact item that you will receive. Please refer to the condition of the item.
We are committed to providing clear and accurate listings of each and every item that we sell. Please read carefully through the listing before placing your bid, adding to your cart or submitting a question. We are happy to answer your questions, but please check the listing for the information first.
We send you a tracking number as soon as we ship your package so that you can see the progress of your package.
Our office hours are from 8:00AM - 2:00PM (EASTERN STANDARD TIME) Monday to Friday. Within these hours, we will answer your questions as quickly as we can. If you have a question on a weekend, or in the evening, please understand that we cannot be at the computer at all times to answer your questions, but we will get back to you as soon as we can.
We will announce price changes and new units through our marketing channels. Keep a close eye on these as this may be where the next great deal is revealed.